Work with me

A sensible first step is a paid diagnostic with a clear question and a clear deliverable. Everything else builds from there.

Ways to engage

Diagnostic. Evidence, priorities, and a recommended next step, for a defined site and a defined set of questions. Usually one to three weeks.
Implementation sprint. Agreed fixes or deliverables, verified on the live site against written acceptance criteria.
Migration review. Pre-launch or post-launch checks and developer coordination for a named site and launch.
Ongoing support. An agreed monthly capacity for SEO, content, and website work.
Advisory. A monthly advisory retainer, or individual briefings, workshops, and second opinions.
AI pilot. One useful workflow built and demonstrated, with defined inputs, permissions, outputs, and handover.

How a project runs

First conversation. You describe the site and the problem by email or in a short call. I say whether I'm the right person and where I'd start.
Scope in writing. The questions, the deliverable, the access needed, the timeline, and the price, agreed before work begins.
Payment. The diagnostic is prepaid; larger projects start with a deposit.
The work. I investigate, report progress in writing, and raise anything urgent at once.
Delivery. Findings, fixes, tickets, or the agreed deliverable, walked through with you and your team.
Verification. A check of the live result once changes ship, and a recommendation for what comes next.

Payment terms

Diagnostics, briefings, and second opinions are prepaid.
Projects start with a deposit.
Retainers are billed at the start of each month.
Invoices are due on receipt, and work continues once they're paid.

Where the work happens

Every project runs in Basecamp or by email, threaded and on the record, so you always know the status and nothing gets lost. Developer work goes into your ticket system.

What helps

Access to Search Console, analytics, and the CMS, repository, or DNS I'll work in.
An introduction to your developer, host, or marketing team.
Prompt answers. A project that goes quiet closes, and restarts with a fresh scope when you're ready.

Hosting

I work on sites wherever they're hosted. Hosting itself stays with you or your provider, so you always own and control your site.

Upwork

If your company hires through Upwork, you can hire me there: Chris Abraham on Upwork.