Blog Content Creation System Services

The best system of content creation is to have the key staff members whose reputations are to be built writing the blog content themselves — that leads to the most honest, transparent, and bi-directionally informative information exchange. However, sometimes those key staff members simply don’t have the time, inclination, or writing talent to create that content.  In that case a content creation system and methodology must be put in place:

  • Hiring or assigning professional bloggers or staffers with good writing abilities to produce the content under their names or
  • Establishing a ghost-writing system where topics are suggested (by the writer or the key staffer), concept outline given by key staffer, posting written by the professional writer, posting edited and approved by key staffer, posting proofed by editor (optional), and article posted.

If this route is taken, there are workflow blog softwares that can be put in place and set up to manage this process.

Online Community Engagement

We at Gerris can win you tremendous respect, gratitude, and powerful word-of-mouth promotion from the very word-of-mouth driven online communities. The staff of Gerris can be answering the questions people are asking and providing needed information to make you a valued, respected, and trusted members of the communities.

Our goal is to ensure that your brands are perceived as trusted member of society, contributing more than they are taking. Such good citizenship is rewarded in the online community by word-of-mouth endorsements, both at the influencer and at the grassroots level, both of which we will seed, encourage, and amplify.

The staff of Gerris can be present for you in the forums, social networking sites, (SNS’s), and comment-based conversations and use these contributions as “gifts” for both the influencers and for us to leverage in spreading the “good news” about your brand.

In addition, the staff of Gerris will set your key staff members up as influencers themselves with their own platforms via a blog, and potentially via podcasts and video blogging. The information they present can be made to be valuable, desired, and will make them trusted and honored go-to people.

Contact Chris Abraham for more information

Online Community Involvement and Becoming a Respected Hero Online

We at Gerris can win you tremendous respect, gratitude, and powerful word-of-mouth promotion from the very word-of-mouth driven online communities. The staff of Gerris can be answering the questions people are asking and providing needed information to make you a valued, respected, and trusted members of the communities.

Our goal is to ensure that your brands are perceived as trusted member of society, contributing more than they are taking. Such good citizenship is rewarded in the online community by word-of-mouth endorsements, both at the influencer and at the grassroots level, both of which we will seed, encourage, and amplify.

The staff of Gerris can be present for you in the forums, social networking sites, (SNS’s), and comment-based conversations and use these contributions as “gifts” for both the influencers and for us to leverage in spreading the “good news” about your brand.

In addition, the staff of Gerris will set your key staff members up as influencers themselves with their own platforms via a blog, and potentially via podcasts and video blogging. The information they present can be made to be valuable, desired, and will make them trusted and honored go-to people.

Contact Chris Abraham for more information

Position Your Key Staff as Experts in Their Field Online

If you Google the name of our very own Chris Abraham, you will see what it means to dominate the search engine results and own a position as an expert in a field.  We can do the same for your key staff.

Methods: blogs — yours & others: dominating the online space as an expert & generous contributor.

We will get your blog infrastructure and your content production policy established. This involves installation, set-up, and design of the blog software. To drive SEO it is important to get the relevant social bookmarking, ping server, etc. accounts and plug-ins set up and installed.

To further drive SEO, a powerful additional methodology is to mirror your blog content across multiple other blogs on highly-ranked blog hosting sites like blogspot, wordpress.com, etc., or under additional aggregation blogs you may set up under your own domain names.  This process will be automated at the outset and run without human effort thereafter.

Blog Content Creation Policy: We will help your team get the blogging policy right, following best practices in line with the informational guidelines of your company.   There is a clear culture of blogging and respecting and adhering to its norms and expectations will make the difference between you being welcomed as a respected contributor and being mocked as a soulless corporate shill (or an embarrassment and danger to your company).

It is essential to have a clear policy for your company’s bloggers, particularly in terms of outlining and reserving their freedoms as writers.  With a clear understanding by the blogger and by the company of what freedoms are allowed, you avoid cramping, overly-careful, stuffy-sounding, self-censoring while also avoiding cringe-inducing embarrassments of inappropriate disclosure and language.

Blog Content Creation System: The best system of content creation is to have the key staff members whose reputations are to be built writing the blog content themselves — that leads to the most honest, transparent, and bi-directionally informative information exchange. However, sometimes those key staff members simply don’t have the time, inclination, or writing talent to create that content.  In that case a content creation system and methodology must be put in place:

Hiring or assigning professional bloggers or staffers with good writing abilities to produce the content under their names or establishing a ghost-writing system where topics are suggested (by the writer or the key staffer), concept outline given by key staffer, posting written by the professional writer, posting edited and approved by key staffer, posting proofed by editor (optional), and article posted.

If this route is taken, there are workflow blog softwares that can be put in place and set up to manage this process.

Appearing on Others’ Blogs: By generously contributing to the community via bloggers in the travel, expatriate, health, sports, etc. spaces, you can get broad coverage and enjoy the implicit (or explicit) endorsement of these influencers.  We would help you get these content contribution requests by executing a Blogger Outreach. This is done by:

Giving of Yourself in the Form of Interviews, Etc.: Interviews are excellent relationship-builders that give you direct, personal access to the bloggers and builds up a connection for the future.  Interviews can be given via:

  • Email
  • Chat
  • Phone
  • Podcast (voice)
  • Vlog (video — either onsite or via video VOIP)

This list is by order of “live-ness” of the interview with email being very asynchronous, allowing time to reflect and gather info and Vlog interviews being very live.

Guest Blogging by the Key Staff: Guest blogging is very warmly welcomed since it gives bloggers good content that they don’t have to write themselves, and it makes them look good because they are being honored as a valued platform.

Being a guest blogger gives you coverage on another site, increasing the number of locations you are appearing while giving you total control over your message and while driving your SEO by adding link-backs. Additionally, you get the implicit (or explicit) endorsement of the blogger in front of his readership.

It is important to writing interesting, engaging content as a guest blogger and avoid presenting something that sounds like a callow pitch.

If the key staff member is not interested or capable of doing the guest blogging, then the ghostwriting approach outlined above can be followed

Podcasting and Vlogging (Video Blogging): Podcasting is very much like blogging, but in audio format.  While it is not as SEO-friendly as text-based blogging, it has a stronger “star-quality” effect, as the listeners develop a stronger human connection to the podcaster.

The lower SEO-friendliness can be counteracted by posting transcripts of the podcast along with the podcast itself.

It can be done very simply, but generally it is good to have quality raw audio, a polished intro and outro, and good tone balancing so that the podcast sounds somewhat professional and is auditorily a pleasure to listen to.

We can guide your staff in setting up the recording mechanisms, get your intro/outro composed, and have the raw audio balanced and cut into a finished podcast.

It is also good to have clear, interesting concepts to speak about and an effective style of delivery.  It’s easy to be boring or irritating.

While the ghostwriting approach outlined above can be followed, much more responsibility lies on the key staff member who is recording, since it is a very “live” experience — you cannot read a pre-written article and come across as a compelling Podcaster.

The staff of Gerris can get the transcripts written and assist in the posting of the podcasts and the maintenance of the podcast blog website.

Vlogging follows the same rules as podcasting in regards to production and quality, but the pressure on the “star” is that much more intense.

Gerris’ staff can guide your staff in getting the recording and production infrastructure set up.

An advantage of vlogging is that it has the even higher “star” effect upon the key staff member doing the vlogging, and the videos can be posted on all the video-sharing sites (dozens) to get more coverage and dominate search results.

We at Gerris can handle the video asset distribution for you, or train your team in the method.

Contact Chris Abraham for more information

The Powerful SEO Benefits of Blogger PR Outreach

When I sell Gerris' blogger outreach and blogger PR services I tend to focus on the initial promotional and profile benefits associated with having hundreds of highly targeted organic earned media blog posts show up almost overnight on behalf of our clients.  If you would like to know what this sort of campaign looks like, check out our case studies.

That's not it, there's more. As I have mentioned before, unlike SEM, these blog posts, reviews, and mentions are permenant and not ephemeral.

Finally, there is the issue of the powerful and amazing SEO benefits associated with having over 100 bloggers choose to write about your brand, product, campaign, or service.

Unlike pay-for-play services like Review Me, PayPerPost, or IZEA, the blog posts written by the bloggers we reach out to are not pay per post, they are earned media.  When my team and I reach out to our A-Z list bloggers along dozens of verticals targets, it is up to each blogger to choose to accept our message and decide that what we're offering is worthwhile to post or Twitter.

There is real power associated with this sort of thing. Like any journalistic or consumer-generated promotional pitching, results are not guaranteed; however, we have done this for over two yearsd and our penetration, success, and results have improved over time.

I am always to allow these things to be as transparent as possible.  What's more, linking back to all of the fine blog posts that bloggers have shoehorned into their busy days is sort of a link love thank you.

And, to be honest, Google thinks were the bees knees because the content that our messaging drives real content. In all cases, we're at the mercy of the blogger -- if we're not smart, generous, engaging, charming, positive, responsive, and even supportive, we'll get tarred and feathered, and so will out client.

We're better than that.

With each blogger outreach that results in a hundred or more organic earned media, highly-textual, brand-centric, keyword-dense and diverse, and often times almost completely based on the Social Media News Releases (SMNRs) we create for the client, the level of powerful Google and Bing love is not only formidable, but, over time, and much sooner than you think, both our social media new releases as well as our blogged content can challenge our clients for top-spot, which is OK because we're not their competitor.

I have almost 15-years of SEO experience and have always done things the right way, and Social Media and Blogger PR is the right way. None of us coerce any of our bloggers into blogging, we're just able to figure out how to appeal, how to give, how to engage, how to message, and how to ask for what we want from our long tail list of upwards of 500 A-list blogger and 30,000 B-Z list bloggers.

Anyway, if you're interested in learning more or getting on a call with Chris Abraham, pop him an email and we'll sort it out.

Client Testimonials for Chris Abraham and Gerris

Gerris is proud of the work we have done for our clients since our incorporation in March, 2007.  Please check out the testimonials we have collected so far from our happy clients.  If you would like to speak to any of these folks, please pop us an email and we would love to organize a call with us as well as a references call with our clients.

Stever Robbins, author Get-it-Done Guy's 9 Steps to Work Less and Do More

Abraham+Harrison exceeded my wildest expectations. As a first-time author, I was concerned about my ability to build a strong campaign. We ended up getting over a hundred blog book reviews and more than 200 tweets—and we still have dozens of responses to follow up on, even after the campaign ended. They've also left me with collateral I can use into the future to promote me and my book. I would use Abraham+Harrison again in a heartbeat. They know their stuff, they are extremely low maintenance to work with, and they did a fantastic job.

Josh Grotstein, CEO, Motionbox, Inc

Chris Abraham’s unique approach to PR is refreshing. It was exactly what we needed to take our market exposure to the next level. Working within a prescribed budget, they were able to deliver results that both exceeded our expectations and inspired new opportunities for PR. I have no doubt that we will come to Chris Abraham again for our PR needs.

Colleen Fitzgerald, Director of Advocacy Implementation, Habitat for Humanity International

On behalf of Habitat for Humanity International (HFHI), thank you for your company’s pro bono work on World Habitat Day blogger outreach during the fall of 2009. We were astounded by the results achieved by Abraham and Harrison (A&H), and we appreciated your donation of staff time and resources.

Olivier Grinda, Co-Founder and CMO, BrandsClub

Chris Abraham has been doing a terrific job for brandsclub. Not only have they created and managed our twitter account, that has the most followers in the world for our business model, their outreaches have gotten us tons of responses. Last but not least they are always coming up with great suggestions and worldwide contacts for any crazy idea you might come up with. I would recommend them to anyone!

Francois Baird, Co-Chairman, Baird's CMC

The dedicated team at Chris Abraham assisted Baird's CMC with new media outreach to create an international discussion about the Baird's CMC report on the view of U.S. multi-nationals about investment in Africa. The results of their work were outstanding; leading to substantial coverage and vigorous debate. Chris Abraham proved to be smart, responsive and highly effective.

Fabrice Grinda, Co-Founder and Co-CEO, OLX

It's been a true pleasure working with the team at Chris Abraham. They increased the online awareness of OLX far more than I thought would be possible with English, Spanish and Portuguese bloggers. 

Jenny Morgenthau, Executive Director, The Fresh Air Fund

Chris Abraham tackled an extremely time-sensitive project for us and got up to speed quickly. We were impressed with their expertise in the industry, ability to execute a plan successfully and willingness to listen to our needs and goals. Their work has made an impact on our programs already and has given a tremendous boost to our awareness efforts.

Jerry White, Co-Founder and Director, Survivor Corps

Chris Abraham has been a critical catalyst for the online debut of SURVIVOR CORPS. They helped us create a blogging buzz around the launch of Survivor Corps, offering savvy counsel on strategically targeted audiences who would resonate with our mission. A&H cleverly leveraged the release of my book -- I Will Not Be Broken: Five Steps to Overcoming a Life Crisis -- to generate word of mouth promotion online and cultivate new supporters for our work to help survivors of war in the United States and abroad. Chris Abraham will jump into a campaign with passion and panache. They've been responsive to our needs and a pleasure to work with from day one.

Rebecca Milner, Vice President, Institutional Advancement, International Medical Corps

Chris Abraham has been a tremendous asset to International Medical Corps during our American Express Members Project campaign. Their online strategy and outreach helped introduce International Medical Corps to many new audiences and raised our visibility during this time-sensitive campaign. International Medical Corps was written about in more than 170 blog posts.

Chris brings a unique approach to online public relations. The worldwide web is a vast space, yet Chris Abraham has found a formula to reach out to target audiences, effectively raise awareness and get online readers and activists to take action.

The entire team has been fantastic. Each team member brings creativity and passion to the cause. Without a doubt, International Medical Corps would engage Chris for another campaign.

Shari F. Leventhal, Partner, FireMedia Partners (Former CMO, the dear departed Firebrand)

With Chris Abraham's audacious voice and mastery of a variety of blogs, feeds and social media networks, Chris Abraham was instrumental in significantly raising the volume for Firebrand during its short but illustrious history.

Gerris' Twitter Services

Gerris has been at the forefront of the Twitter phenomenon since its public offering, successfully leveraging the power of micro-blogging for many of its clients. Services include:

  • Twitter Consultation: Gerris often works with clients to help them understand what micro-blogging means, the impact it can have within their industry, and the ways in which it can be utilized to implement customer service, improve customer loyalty, promote the brand, and protect a company's reputation.
  • Twitter Profile Creation: Gerris has successfully created and populated Twitter profiles for a number of clients. Profile creation includes:
    • Twitter Brainstorming: An initial consultation with the client that outlines the goals, challenges and Twitter strategy prior to profile creation
    • Profile Creation: Gerris will create a Twitter profile that mirrors the branding, marketing, and messaging currently utilized by the client. All messaging "tweeted" through Twitter will mimic that of the company's branding.
    • Constant Population: Once the profile is created, Gerris will either train or populate the Twitter profile with valuable information that connects with fellow users on Twitter. Population will include daily "tweets" throughout the work week to boost followers and community engagement.
    • Valuable Team "Retweeting": Not only will a skilled team member help with the population of the Twitter profile, but the entire Gerris team will be behind the client, "retweeting" their content which in turn means an exponentially larger audience seeing the company's message. For instance, Chris Abraham, Gerris’s President and COO, who is known as one of the top Twitterers of Social Media news(having over 2,700 followers) will "retreet" every client messaging. What does this mean? A Twitter veteran will be promoting your company, brand, and message...and people will listen. At least three Gerris team members with high profile Twitter profiles will be able to retweet each client "tweet" at a time.
    • Continual Re-Evaluation: Gerris will continually connect with each client to ensure the messages disseminated on Twitter stay fresh, valuable, and relevant.
  •  Gerris Twitter Case Study: A fantastic example of Gerris’s knowledge of Twitter is illustrated by our work with the client, The Fresh Air Fund, a non-profit agency providing free summer vacations in the country to more than 1.7 million New York City children from disadvantaged communities.
    •  Twitterers Who Will Change The World: With Gerris’s help, The Fresh Air Fund created a Twitter profile to communicate with other NPOs, current volunteers, potential families interested in The Fresh Air Fund, and donors. In just three months of tweeting, The Fresh Air Fund Twitter profile has over 600 followers and has reached thousands of individuals who they otherwise would never have been in contact with. Not only does Gerris help guide The Fresh Air Fund on how to best utilize Twitter in a respectful and value-driven way, Chris Abraham is also eager to help “retweet” The Fresh Air Fund’s Twitter content, meaning that over 3,000 users are seeing this non-profit’s messaging, creating a critical relationship with The Fresh Air Fund that results in support of the NPO. Even more impressive, The Fresh Air Fund was recently nominated to be a part of the “Top Ten List of Twitterers Who Will Change The World” — a fantastic feat for an NPO who has only been a part of the Twittosphere for three months.

Twitter Promotion and Engagement

Never has the power of Twitter been more evident than in the last few weeks and months. Once known only by “techies” and early adopters, this micro-blogging site is now slowly infiltrating into the mainstream and more importantly, affecting the way many of us communicate, listen, and learn.

For those not familiar with Twitter, here’s a quick introduction: Twitter is a free social networking service that allows users to send and read each other’s updates (known as “tweets”) that are limited to 140 characters in length (think two sentences at most). At its inception in 2006, Twitter (then known as “Obvious”) was originally created as a tool to be used internally by the podcasting company, Odeo. Two years later, over 3 million individuals worldwide have Twitter accounts and the rate in which news spreads has shortened to, well, 140 characters.

Initially, the goal of Twitter was to allow users to share with their “followers” exactly what they were doing at that moment (ie: “It’s Monday morning and I’m having Cheerios for breakfast”). A common misconception among those who aren’t familiar with Twitter believe this is still the case with the micro-blogging site. In fact, Twitter has grown and expanded and its capabilities have far surpassed solely communicating the mundane details of everyday life.

For instance, take the recent Mumbai attacks in November, 2008. During the three-day battle that left more than 100 dead, social-networking services such as Twitter and Flickr were flooded with news, rumors and pictures of the tragedy by what is now termed as “citizen journalists” — users on Twitter that were tweeting breaking news faster than mainstream media could pick up the same information on the news wires. Many people now describe the situation in Mumbai as “Twitter’s moment.” As a result, major media outlets now uses Twitter to help communicate the real-time public sentiment on various issues, such as Presidential elections, natural disasters, and current events.

Gerris has been at the forefront of the Twitter phenomenon since its public offering, sucessfully leveraging the power of micro-blogging for many of its clients. One only has to take a quick look at Gerris' President and COO, Chris Abraham, who is known as one of the top Twitterers of Social Media news, having over 49.4k followers, to understand Gerris' extensive knowledge of cutting edge social media tools.

A fantastic example of Gerris' knowledge of Twitter is illustrated by our work with The Fresh Air Fund a non-profit agency providing free summer vacations in the country to more than 1.7 million New York City children from disadvantaged communities.

With Gerris' help, The Fresh Air Fund created a Twitter profile to communicate with other NPOs, current volunteers, potential families interested in The Fresh Air Fund, and donors. In just three months of tweeting, The Fresh Air Fund Twitter profile has over 600 followers and has reached thousands of individuals who they otherwise would never have been in contact with. Not only did Gerris help guide The Fresh Air Fund on how to best utilize Twitter in a respectful and value-driven way, Chris Abraham is also eager to help “retweet” The Fresh Air Fund’s Twitter content, meaning that over 3,000 users are seeing this non-profit’s messaging, creating a critical relationship with The Fresh Air Fund that results in support of the NPO. Even more impressive, The Fresh Air Fund was recently nominated to be a part of the “Top Ten List of Twitterers Who Will Change The World” — a fantastic feat for an NPO who has only been a part of the Twittosphere for three months.

Are you thinking about joining Twitter? One word of warning: You can’t become a Twitter sensation overnight. As Chris Abraham says, “Growing a social media profile is like growing a coral reef: after seeding the reef, there are so many things that need to happen before a reef blooms ‘in its own.’” With Twitter, time and commitment are key in order to position yourself as a valuable addition to the community. “You need to be generous — give more than you take — and you need to be committed to the long term,” Chris advises. And it’s not all about your follower numbers.

Twitter isn’t about just talking about yourself, accepting every follower, and never engaging in actual dialogue. Like every other social networking tool, it’s about forming relationships, providing valuable content, listening and (like Chris said), giving more than taking.

There’s an unspoken code of ethics followed by well-respected twitterers, and a strategy that can help you reach your customers and supporters on Twitter while not opening yourself up to criticism and in extreme cases, retaliation (ever heard of the Motrin Mommies?). The power of Twitter is increasing daily — do you know how to harness it? Let Gerris show you how.

Earned Media for SEO and Profit

With all of our social media outreach, we at Gerris work on providing earned media for our clients. It is important to decide where you want to spend your limited resources. Do you want to spend it on contextual ads? Contextual ads can drive a lot of traffic immediately to your target, to be sure, but when you stop paying for your key words, everything comes to a halt. All that traffic goes away... and, even while you're paying for the ads, the conversion might not be there -- it might just be a waste of money, a budget burn.

When you put your time and budget into blogger outreach, social media outreach, and blogging, your results may be less immediate than they are with ads, but whatever coverage you get, whatever earned media -- and it can be an astounding amount of coverage, too -- never goes away.Never! It becomes permanent record on the Interwebs, stashed and findable on Google until the Internet collapses through some sort of evil DNS hack.

Social Media Marketing

Gerris has years of experience reaching out to people were they spend their time online, reaching far back to the early 80s, well before Gerris  was a twinkle in our eyes. We are experts in the art of building reputation and relationship with people online, be it on Facebook, Google+, Pinterest, reddit, message boards, Yahoo and Google Groups, YouTube, Twitter, mailing lists and Listservs, email, and even Usenet.

When it comes to direct outreach to folks on Twitter, Facebook, and LinkedIn, Chris Abraham, our President, personally has thousands of followers, friends, and connections, respectively, just on his own.

And, when it comes to social media engagement and outreach, is it essential to be a known entity well-before you're expertise is needed. That is why we at Gerris spend a lot of our lives growing, exploring, and expanding our online and offline relationships. When push comes to show, it is really about trust, friendship, connection, openness, transparency, and simply being there and available, day after day.

Needless-to-say, Chris is an A-lister who has been online since he was dialing in to BBBSs back in the 80s and has been blogging since 1999 and developing for the web since it was only crawling back in 1993.

As a result, Chris and the rest of the Gerris team is exceptionally suited to bringing your message, your brand, your services, your mission, your passion, and you, to the social media space and blogosphere.

Please don't hesistate to call us or email us and we'll get you started.

Online Reputation Clean-Up and Defense

Despite providing Internet users with a wealth of accurate information, some brands have faced the hard reality of the adverse affects that negative online chatter and mis-information can have.

Fortunately, the majority of these trends can be reversed, if treated early and in the right way. By providing clients in need of Online Reputation Clean-Up and Defense services, the Abraham & Harrison team harnesses the power of an integrated approach to attach negative opinions and misinformation from all sides.

In combining our Search Engine Services (including Domain Name and Defensive SEO), Online Public Relations, Business Intelligence and our Online Grassroots and New Media Marketing Programs, the Gerris team is able to deliver quick results.

In the past, we have proven effective in minimizing the visibility of unfavorable content online, countering misinformation with real information and creating valuable allies among online opinion leaders on behalf of our clients.

Gerris Vision Statement

In the rapidly changing world of marketing and public relations, the lines between traditional strategies and new media strategies continue to shift as the line separating the two is constantly moving.

What was once viewed as impossible, is now quickly transforming into more and more of a science, with the Internet emerging as a unique and remarkable platform for consumer and business communication.

Faster now, more than ever, people around the world are able to communicate with rapid fire quickness. Formerly “untappable,” obscure word-of-mouth is now a medium that many brands are leveraging to disseminate information; promote their products and services; as well as protect their namesakes.

In this day and age, we don’t need to remind you of the Internet’s effects (be it favorable or dismal) on many popular brands. It is this phenomenon that has made Online Conversation Marketing an ideal solution for a variety of notable brands, ranging from Internet start-ups to public interest groups to major consumer brands.

Gerris is comprised of a trained team of media, marketing and public relations experts working together to drive positive online presence on behalf of our clients.

Operating in a “virtual office,” the Gerris team is spread across four continents, representing more than 10 time zones and almost a dozen languages.

This dispersion has given us a notable competitive edge, allowing us to quickly and effectively employ comprehensive Online Conversation Marketing Campaigns within more than 50 countries. Despite its benefits, the “virtual office” does not provide for the ideal environment for rapid response communication, in a traditional sense.

Though Gerris has proven its ability to provide crisis communication and react to changes in campaign strategy and messaging, we do not operate in a newsroom and are unable to collectively stop on a dime and refocus in the same way that traditional PR houses are able.

Online Conversation Marketing grew out of the increasing importance of relationships as it relates to effective branding via the Internet. Despite the wealth of information and opinions “out there,” Gerris understands that an elite few lead sweeping trends in Online Conversation tone, volume and reach.

These Online Opinion Leaders or Influencers continue to break news and share opinions that reach hundreds of thousands, if not millions of consumers everyday. Thus, the overarching strategy of Online Conversation Marketing is influencing the influencers – much like securing online endorsements on behalf of our clients.

Unlike the formalized world of traditional marketing and PR, an effective Online Conversation Marketing Program takes much longer to develop, as Gerris is in the business of securing positive relationships with often busy Opinion Leaders.

We have been able to complete campaigns on behalf our clients in as little as 6 weeks, however, the turn around for the majority of brands is generally several weeks, if not months, longer.

The “public” that we relate to is not the mainstream media, whose relationships can often be bought and sold; the “public” that we do relate to are the online influencers, who oftentimes, are no more than regular Internet users with a well crafted, interested blog or website that has drawn in its own audience.

Although Gerris already has a sundry of these influencers in pocket, we often have to develop new relationships on behalf of our clients, given their diverse demographic targets and needs.

Gerris leverages email to conduct the majority of relationship building with online influencers, however, we are not a direct or email marketing agency. Often times, the opinion leaders that we contact on behalf of our clients are being reached “blindly,” meaning that they have not opted into any particular program.

In order to effectively carry out these campaigns and still remain CAN-SPAM compliant, we pick and choose our targets carefully, ensuring that we provide them with relevant messaging and “gifts” or promotions or information that would be of interest to them. At the end of the day, much like traditional PR, a poorly thought out Online Outreach campaign (the facet of Online Conversation Marketing most like traditional PR in which we build relationships with popular bloggers and influencers on behalf of our clients) can result in little to no positive outcome for the client.

It is for this reason that the ramp up time on these programs typically runs anywhere from one to three weeks, as we prepare lists of appropriate, like-minded targets that will likely respond well to our clients’ brands as well as development of appropriate, effective “messaging.”

All things to considered, it is also worth highlighting that unlike other Online Marketing and Advertising agencies, Gerris does not thoughtlessly disseminate links and off-topic messaging throughout the user generated corners of the Internet. We value relationships and act as persuaders, storytellers and attractors on behalf of our brands.

In working individually with online influencers and Internet users as both a macro (Online Outreach) and micro (Online Engagement, Grassroots Marketing) level, Gerris builds relationships and drives favorable, organic conversation in a compliant fashion.

The Gerris methods reflect the natural progress of organic word-of-mouth – starting small and progressively growing to reach a larger and larger audience. In respecting the online community, the Gerris team stands firmly against online solicitation (SPAM) of any kind.
Both in Online Outreach and Online Engagement, we are fully transparent, or “open kimono.” We have found these methods to be the most effective when working with the "online public."

As common conceptions of marketing relate to Online Conversation Marketing, Gerris does operate neatly into the bucket of branding, as our methods are a combination of Search Engine Optimization, Grassroots Marketing and Online Public Relations.

Clients in the past have likened us to online brand ambassadors. Such being said, we do not fit any pay-per-performance or CPM model. Our metrics are based on conversation and relationships rather than conversions and impressions, much akin to tradition grassroots and brand ambassador strategies.

To conclude, Gerris is pleased to offer its unique Online Conversation Marketing services to an array of brands and organizations. Our past clients have found the mix of SEO, Online PR and Grassroots Marketing to be exceptionally effective in achieving their overall marketing objectives.

Millions of people are talking online everyday – are you listening?

Chris Abraham, President, CEO, and Principal Consultant at Gerris

Chris Abraham is an Internet analyst, web strategy consultant, and adviser to the industries leading firms, specializing in web2.0 technologies, including content syndication, online collaboration, blogging, and consumer generated media. Chris is a leading expert on corporate and PR blogging with a focus on citizen journalism, new marketing, and search engine optimization (SEO).

In addition to his roles as consultant and analyst, Mr. Abraham currently acts as Chief Marketing Officer and technology adviser to Techcelerator, the Silicon Valley venture development firm headed by tomandandy.com's, Tom Hajdu. He is also an associate of Joseph Jaffe's New York based new media marketing company, crayon LLC.

Mr. Abraham is one of the internet's social media pioneers, having entered the scene in the early 1980's in the days of BBS's via dial-up over 200 Baud acoustic modems. Throughout the 1990's, he was a core member of the ground-breaking, Washington, DC-based Meta Network (TMN), and its parent company, Caucus Systems where in 1999 what is today known as "Web 2.0" and "Enterprise 2.0" was defined in colleague Tom Mandel's whitepaper "How Companies Think - Creating Collaborative Intelligence Online" and executed on a daily basis for companies, universities, and organizations via the seminal social media platform, Caucus Software. For more than a decade, Mr. Abraham laid the groundwork for today's modern social media as an online facilitator with Caucus Systems clients serving such clients as IBM and the US Government, and teaching with the University of Kalamazoo in the Education for the Arts project - the world's first accredited online high school course in creative writing.

Before moving to his current position, Mr. Abraham was a Senior Account Supervisor and a member of the Interactive Team at Edelman in Washington, DC, doing online public affairs. Before joining Edelman, Chris was Technology Strategist for New Media Strategies, a pioneer and industry leader in online brand promotion and brand protection. At NMS, Chris directed the technology strategy for the firm, including the development, deployment, and launch of client and internal corporate blogs, marketing blogs, vertical industry blogs, PR blogs, promotional blogs, public affairs blogs, social networks, and podcasts.

Prior to joining NMS, Chris was a Washington-based technologist for over a decade. As Managing Director for Berlin-based beehive North America, Chris focused on developing web applications and offering training for corporate clients such as Pfizer. As GNU/Linux SA and online facilitator for Caucus Systems, Chris hosted virtual online events and communities of practice for clients such as IBM and eForum 2000.

Chris Abraham maintains the PR and marketing blogs, Because the Medium is the Message and Marketing Conversation. The blogs were originally designed as a laboratories in which to explore the media, the mediasphere, the blogosphere, marketing, PR, and buzz marketing but has expanded to become a media filter, including technology, blogging, pop culture, memetics, news, and analysis; meaning just about anything. Chris recently spoke about the main stream media and citizen journalism on the BBC World Service radio program World Have Your Say during the We Media conference in London.

Mr. Abraham is an active member and attendee of former US Ambassador Phil Lader's Renaissance Weekend conference where together with other industry leaders, US Senators and Congressmen, former US Presidents, renowned artists and writers, and other cultural, political, and business leaders he has spoken on topics ranging from new media to technology futurism to virtual company management. He is an experienced sailor with thousands of blue water miles to his credit, an impassioned rower with his own single shell housed on the Potomac River, an avid bicyclist, a trained and qualified dive master, and an accomplished photographer with over 20 years of professional experience and thousands of images with the world's top stock photo agencies.

Search Engine Services

Brand of the world, large and small, know that visibility of favorable content within key search engines can make or break your marketing and public relations initiatives. In addition to offering tailored marketing communication and business intelligence solutions to our clients, Gerris is also a full-service Search Engine Marketing agency. Programs falling within this department include: Traditional Search Engine Optimization (Promotion), Defensive Search Engine Optimization (Protection), Domain Name Protection and Domain Name Services.

Online Business Intelligence

Collectively, the Gerris team has over 5 decades of global branding and marketing communication strategy experience. It is with these years of experience that we have learned that for some clients, their bottom line is most affected by having real-time, accurate business intelligence information about market landscape and client, brand perception and its competitors. The deliverable on these initiatives is a comprehensive, detailed report, evaluating and analyzing trends within the mediasphere; blogosphere; user generated content outlets, etc.

Online Grassroots and New Media Marketing

Also referred to as Online Advocacy or Online Guerrilla Marketing, Online Grassroots and New Media Marketing is an integrated approach to identifying and reaching your targeted demographic from the bottom up.

These programs are a quick and effect means of spreading news and information to a targeted network of online influencers within the blogosphere, message boards, video communities, social bookmarking sites, listservs, etc.

This strategy involves the development of key creative and general messaging by the client and allowing our team of Online Grassroots experts to run with it, determining the best way to roll that up into what the demographic audience would be most receptive to.

As opposed to the much targeted approach of Online Publicity, Online Grassroots Marketing allows us to capitalize on the “long tail,” or the complex nature of online chatter in which dialogue about our client’s brands isn't always localized within its primary, secondary or tertiary demographic targets.

Examples of typical Online Grassroots Marketing campaigns include: Social Network Marketing, Asset Distribution, Social Media Marketing, Viral Marketing.

Online Publicity Services

Not unlike traditional public relations, Online Publicity and Blogger Relations strategy not only identifies the right people for you to be talking to, but also connects your brand, your message with these people. In targeting the true online opinion leaders, we are able to not only hone in on the demographic communities that matter most to your brand, but also promote your products and services in a favorable light.

Online Public Relations is an ideal brand awareness and brand promotion solution for small to mid-sized businesses looking to increase their visibility online.

In leveraging the constant flow of online chatter, the Gerris team creates and fosters relationships based on like-mindedness, or the opinion leader’s likelihood to be receptive to your brand and messaging.

Therefore, Online Publicity is NOT an optimal solution for prospective clients who do not have the infrastructure to support maintaining relationships with interested parties.

Examples of typical Online Publicity campaigns include: Event Publicity, New Product Launches, Crisis Communication, Brand Re-Information Campaigns, Overall Brand Awareness/Promotional Efforts.

Gerris digital Services

Online Publicity

Not unlike traditional public relations, Online Publicity and Blogger Relations strategy not only identifies the right people for you to be talking to, but also connects your brand, your message with these people. In targeting the true online opinion leaders, we are able to not only hone in on the demographic communities that matter most to your brand, but also promote your products and services in a favorable light. Online Public Relations is an ideal brand awareness and brand promotion solution for small to mid-sized businesses looking to increase their visibility online. In leveraging the constant flow of online chatter, the Gerris team creates and fosters relationships based onlike-mindedness, or the opinion leader’s likelihood to be receptive to your brand and messaging. Therefore, Online Publicity is NOT an optimal solution for prospective clients who do not have the infrastructure to support maintaining relationships with interested parties.

Examples of typical Online Publicity campaigns include: Event Publicity, New Product Launches, Crisis Communication, Brand Re-Information Campaigns, Overall Brand Awareness/Promotional Efforts.

Online Grassroots and New Media Marketing

Also referred to as Online Advocacy or Online Guerilla Marketing, Online Grassroots and New Media Marketing is an integrated approach to identifying and reaching your targeted demographic from the bottom up. These programs are a quick and effect means of spreading news and information to a targeted network of online influencers within the blogosphere, message boards, video communities, social bookmarking sites, listservs, etc. This strategy involves the development of key creative and general messaging by the client and allowing our team of Online Grassroots experts to run with it, determining the best way to roll that up into what the demographic audience would be most receptive to. As opposed to the much targeted approach of Online Publicity, Online Grassroots Marketing allows us to capitalize on the “long tail,” or the complex nature of online chatter in which dialogue about our client’s brands isn’t always localized within its primary, secondary or tertiary demographic targets.

Examples of typical Online Grassroots Marketing campaigns include: Social Network Marketing, Asset Distribution, Social Media Marketing, Viral Marketing.

Business Intelligence

Collectively, the Gerris Management Team has over 5 decades of global branding and marketing communication strategy experience. It is with these years of experience that we have learned that for some clients, their bottom line is most affected by having real-time, accurate business intelligence information about market landscape and client, brand perception and its competitors. The deliverable on these initiatives is a comprehensive, detailed report, evaluating and analyzing trends within the mediasphere; blogosphere; user generated content outlets, etc.

Search Engine Services

Brand of the world, large and small, know that visibility of favorable content within key search engines can make or break your marketing and public relations initiatives. In addition to offering tailored marketing communication and business intelligence solutions to our clients, Gerris is also a full-service Search Engine Marketing agency. Programs falling within this department include: Traditional Search Engine Optimization (Promotion), Defensive Search Engine Optimization (Protection), Domain Name Protection and Domain Name Services.

Chris Abraham, CEO, President and Principal Consultant at Gerris

Chris Abraham is an Internet analyst, web strategy consultant, and adviser to the industries leading firms, specializing in web2.0 technologies, including content syndication, online collaboration, blogging, and consumer generated media. Chris is a leading expert on corporate and PR blogging with a focus on citizen journalism, new marketing, and search engine optimization (SEO).

In addition to his roles as consultant and analyst, Mr. Abraham currently acts as Chief Marketing Officer and technology adviser to Techcelerator, the Silicon Valley venture development firm headed by tomandandy.com's, Tom Hajdu. He is also an associate of Joseph Jaffe's New York based new media marketing company, crayon LLC.

Mr. Abraham is one of the internet's social media pioneers, having entered the scene in the early 1980's in the days of BBS's via dial-up over 200 Baud acoustic modems. Throughout the 1990's, he was a core member of the ground-breaking, Washington, DC-based Meta Network (TMN), and its parent company, Caucus Systems where in 1999 what is today known as "Web 2.0" and "Enterprise 2.0" was defined in colleague Tom Mandel's whitepaper "How Companies Think - Creating Collaborative Intelligence Online" and executed on a daily basis for companies, universities, and organizations via the seminal social media platform, Caucus Software. For more than a decade, Mr. Abraham laid the groundwork for today's modern social media as an online facilitator with Caucus Systems clients serving such clients as IBM and the US Government, and teaching with the University of Kalamazoo in the Education for the Arts project - the world's first accredited online high school course in creative writing.

Before moving to his current position, Mr. Abraham was a Senior Account Supervisor and a member of the Interactive Team at Edelman in Washington, DC, doing online public affairs. Before joining Edelman, Chris was Technology Strategist for New Media Strategies, a pioneer and industry leader in online brand promotion and brand protection. At NMS, Chris directed the technology strategy for the firm, including the development, deployment, and launch of client and internal corporate blogs, marketing blogs, vertical industry blogs, PR blogs, promotional blogs, public affairs blogs, social networks, and podcasts.

Prior to joining NMS, Chris was a Washington-based technologist for over a decade. As Managing Director for Berlin-based beehive North America, Chris focused on developing web applications and offering training for corporate clients such as Pfizer. As GNU/Linux SA and online facilitator for Caucus Systems, Chris hosted virtual online events and communities of practice for clients such as IBM and eForum 2000.

Chris Abraham maintains the PR and marketing blogs, Because the Medium is the Message and Marketing Conversation. The blogs were originally designed as a laboratories in which to explore the media, the mediasphere, the blogosphere, marketing, PR, and buzz marketing but has expanded to become a media filter, including technology, blogging, pop culture, memetics, news, and analysis; meaning just about anything. Chris recently spoke about the main stream media and citizen journalism on the BBC World Service radio program World Have Your Say during the We Media conference in London.

Mr. Abraham is an active member and attendee of former US Ambassador Phil Lader's Renaissance Weekend conference where together with other industry leaders, US Senators and Congressmen, former US Presidents, renowned artists and writers, and other cultural, political, and business leaders he has spoken on topics ranging from new media to technology futurism to virtual company management. He is an experienced sailor with thousands of blue water miles to his credit, an impassioned rower with his own single shell housed on the Potomac River, an avid bicyclist, a trained and qualified dive master, and an accomplished photographer with over 20 years of professional experience and thousands of images with the world's top stock photo agencies.

Gerris Vision Statement

In the rapidly changing world of marketing and public relations, the lines between traditional strategies and new media strategies continue to shift as the line separating the two is constantly moving. What was once viewed as impossible, is now quickly transforming into more and more of a science, with the Internet emerging as a unique and remarkable platform for consumer and business communication. Faster now, more than ever, people around the world are able to communicate with rapid fire quickness. Formerly “untappable,” obscure word-of-mouth is now a medium that many brands are leveraging to disseminate information; promote their products and services; as well as protect their namesakes. In this day and age, we don’t need to remind you of the Internet’s effects (be it favorable or dismal) on many popular brands. It is this phenomenon that has made Online Conversation Marketing an ideal solution for a variety of notable brands, ranging from Internet start-ups to public interest groups to major consumer brands.

Gerris is comprised of a trained team of media, marketing and public relations experts working together to drive positive online presence on behalf of our clients. Operating in a “virtual office,” the Gerris team is spread across four continents, representing more than 10 time zones and almost a dozen languages. This dispersion has given us a notable competitive edge, allowing us to quickly and effectively employ comprehensive Online Conversation Marketing Campaigns within more than 50 countries. Despite its benefits, the “virtual office” does not provide for the ideal environment for rapid response communication, in a traditional sense. Though Gerris has proven its ability to provide crisis communication and react to changes in campaign strategy and messaging, we do not operate in a newsroom and are unable to collectively stop on a dime and refocus in the same way that traditional PR houses are able.

Online Conversation Marketing grew out of the increasing importance of relationships as it relates to effective branding via the Internet. Despite the wealth of information and opinions “out there,” Gerris understands that an elite few lead sweeping trends in Online Conversation tone, volume and reach. These Online Opinion Leaders or Influencers continue to break news and share opinions that reach hundreds of thousands, if not millions of consumers everyday. Thus, the overarching strategy of Online Conversation Marketing is influencing the influencers – much like securing online endorsements on behalf of our clients. Unlike the formalized world of traditional marketing and PR, an effective Online Conversation Marketing Program takes much longer to develop, as Gerris is in the business of securing positive relationships with often busy Opinion Leaders. We have been able to complete campaigns on behalf our clients in as little as 6 weeks, however, the turn around for the majority of brands is generally several weeks, if not months, longer. The “public” that we relate to is not the mainstream media, whose relationships can often be bought and sold; the “public” that we do relate to are the online influencers, who oftentimes, are no more than regular Internet users with a well crafted, interested blog or website that has drawn in its own audience. Although Gerris already has a sundry of these influencers in pocket, we often have to develop new relationships on behalf of our clients, given their diverse demographic targets and needs.

Gerris leverages email to conduct the majority of relationship building with online influencers, however, we are not a direct or email marketing agency. Often times, the opinion leaders that we contact on behalf of our clients are being reached “blindly,” meaning that they have not opted into any particular program. In order to effectively carry out these campaigns and still remain CAN-SPAM compliant, we pick and choose our targets carefully, ensuring that we provide them with relevant messaging and “gifts” or promotions or information that would be of interest to them. At the end of the day, much like traditional PR, a poorly thought out Online Outreach campaign (the facet of Online Conversation Marketing most like traditional PR in which we build relationships with popular bloggers and influencers on behalf of our clients) can result in little to no positive outcome for the client. It is for this reason that the ramp up time on these programs typically runs anywhere from one to three weeks, as we prepare lists of appropriate, likeminded targets that will likely respond well to our clients’ brands as well as development of appropriate, effective “messaging.”

All things to considered, it is also worth highlighting that unlike other Online Marketing and Advertising agencies, Gerris does not thoughtlessly disseminate links and off-topic messaging throughout the user generated corners of the Internet. We value relationships and act as persuaders, storytellers and attractors on behalf of our brands. In working individually with online influencers and Internet users as both a macro (Online Outreach) and micro (Online Engagement, Grassroots Marketing) level, Gerris builds relationships and drives favorable, organic conversation in a compliant fashion. The Gerris methods reflect the natural progress of organic word-of-mouth – starting small and progressively growing to reach a larger and larger audience. In respecting the online community, the Gerris team stands firmly against online solicitation (SPAM) of any kind. Both in Online Outreach and Online Engagement, we are fully transparent, or “open kimono.” We have found these methods to be the most effective when working with the “online public.”

As common conceptions of marketing relate to Online Conversation Marketing, Gerris does operate neatly into the bucket of branding, as our methods are a combination of Search Engine Optimization, Grassroots Marketing and Online Public Relations. Clients in the past have likened us to online brand ambassadors. Such being said, we do not fit any pay-per-performance or CPM model. Our metrics are based on conversation and relationships rather than conversions and impressions, much akin to tradition grassroots and brand ambassador strategies.

To conclude, Gerris is pleased to offer its unique Online Conversation Marketing services to an array of brands and organizations. Our past clients have found the mix of SEO, Online PR and Grassroots Marketing to be exceptionally effective in achieving their overall marketing objectives. Millions of people are talking online everyday – are you listening?

Online Reputation Management Defense Services

You are not helpless in the face of negative search results. A directed, well-executed, diligent campaign will place your desired results high in the list, pushing undesirable results down to irrelevant pages where the majority of Internet users do not bother to look. 90% of searchers never look past the first page -- i.e. the first 10 results. 99% of searchers never look beyond the second page. We will work to get the undesirable results as far from those first two pages as possible.

At Gerris our proven and well-refined methods as well as our long-established credibility gives us particular efficacy in influencing top search results. We don't engage the negative results, as this actually makes them more attractive to the search engines. We employ an assortment of tactics to chaff and flare, to draw the search engines' attention to positive and neutral results, and away from the problematic negative results .

It is not possible to make information on the Internet disappear unless the people who put the information online in the first place take it back down again -- even then, the data is often mirrored elsewhere or cached and re-served by the likes of Google and The Wayback Machine. The method is to make the undesirable results needles in haystacks -- it can be there, but only people really intent on finding it will come across it.

An online search results sanitization campaign is a long-term commitment, much like treating a cancer. It begins with a period of intense assault on the problem to beat the negatives down followed by a on-going maintenance regime to keep them down.

An online search results sanitization campaign requires subtly convincing the search engines that what they previously believed -- i.e. that the currently highly-ranked negative results are indeed some of the most valuable and relevant results -- is no longer true, and that the neutral and positive content that we identify or create is far more valuable and relevant and therefore should rank highly, pushing the negative results down into the obscurity of lower rankings. 

This requires a bit of time, 6-8 weeks of concerted effort generally, to get results moving away from where the search engines have long believed them legitimately to stand, toward the new state that we desire, with those negative results far below the neutral and positive ones. 

Once we get the results moving and out of stasis, we keep them moving until we are happy with the results, then maintain them in place, so that the negative results (which naturally have their own legitimacy in the eyes of the search engines) do not move back up again. It is a bit like braces on a child's teeth which are then followed by a retainer that keeps them straight and prevents them from slipping back to their original crooked state.

Even the largest, well-known companies have used defensive SEO tactics in the face of crisis and unfavorable publicity. It works for them, and it will work for you. Negative search results are a controllable problem that can be solved with diligence and know-how. Unlike other common types of crises, negative search results will not disappear without action. However, unfavorable publicity that you may have received years ago that is still affecting perceptions about your brand can be dealt with and have its negative impact neutralized.

We have resolved difficult SEO solutions -- probably far worse than yours - in the past and come out on top. With our vast network and effective systems, we are able to provide an viable, permanent solution to most online reputation problems, and we will help with yours as well.

Generally, campaigns run a year, with the bulk of the battle in the first 4 months. After the first year, we're happy to continue monitoring your online reputation and maintaining your defensive systems for as long as you choose to retain our services.

Grassroots Online Conversation Engagement

Online Conversation Engagement: This involves going into untold thousands of conversations already happening on the Internet where you can provide a service people are seeking. 

  • Every day, millions of people are tapping into these conversations, either as active participates, or passive "lurkers" (generally ten to 100 times the number of the active participants).
  • The places where we speak for you will have your contact information and links back to your website, blog, online profiles, etc.     The channel to your sales systems can be present, encouraging both people and the search engines to find you.

Online Community Involvement and becoming a Respected Hero:  We can win you tremendous respect, gratitude, and powerfulword-of-mouth promotion from the very word-of-mouth driven online communities.

  • We can be answering the questions people are asking and providing needed information to make you a valued, respected, and trusted members of the communities.
    • Our goal is to ensure that you are  perceived as a trusted member of society, contributing more than they are taking. Such good citizenship is rewarded in the online community by word-of-mouth endorsements, both at the influencer and at the grassroots level, both of which we will seed, encourage, and amplify.
    • We can be present for you in the forums, social networking sites, (SNS's), and comment-based conversations and use these contributions as "gifts" for both the influencers and for us to leverage in spreading the "good news" about your offerings.  
    • In addition, we can set your key staff members up as influencers themselves with their own platforms via a blog, and potentially via podcasts and video blogging. The information they present can be made to be valuable, desired, and will make them trusted and honored go-to people.